Chlorophile.co.in promises to provide you with a best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact.
Your order will be delivered within 4-10 days depending on the delivery location. Sometimes it may take longer than the stipulated time due to unforseen conditions including weather conditions, flight delays and etc at the courier company end.
Any charges for shipping will be mentioned on the cart while placing the order. There are no shipping charges for orders above Rs.999/-
You can expect delivery of your order on business days. Business days are defined as all working days from Monday to Saturday, excluding national and state holidays.
We do international shipment order.
In case of, if you are going out of station, your order may not be processed expedite delivery due to the current logistics infrastructure in India today doesn’t allow us to expedite further at this time.
- Email and sms are sent to you after the Order is Shipped that contains the tracking number and name of the logistics provider.
- In case information provided in tracking your delivery is not clear please contact us because certain Courier companies use certain standard abbreviations and terminologies. Some of the most commonly used terms are explained below. If it didn’t answer your question please call us.
- If you did not received your product with in specified period of time and If you have the tracking information ( reference number and name of the Courier partner) please visit the courier partner’s site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.
- Chlorophile.co.in do not encourage / accepts return of product sold during EOSS / Discount Sale / Seasonal Special Sales.
|In transit||Your order is on its way to your city|
|Out for delivery||Your order has reached your city and we will attempt to deliver it today|
|Hold at hub||We tried delivering your order at least once and we will try again in 48 hours|
|RTO in transit||Your order was undelivered and is on its way back to our warehouse.|